Frequently Asked Questions
At TLC Window Cleaning, we want you to make the most informed decision possible when choosing a company to clean your home, property, or business. Below we answer the eight most common questions to help you with that decision. If there is a question you have that isn't answered below - please contact us. We want to make sure you are confident and comfortable with choosing us as your pressure washing company.
Pressure Washing Companies - All the Same?
No. Even though we know that the average person can pick up a pressure washer and start advertising their services it takes experience and knowledge to operate this equipment effectively. If you put a pressure washer in the hands of an unskilled worker there could be serious damage done to your property.
I Received a Bid from Another Company Offering Very Low Prices? Why are Your Prices Higher?
Various companies offer pressure washing at lower prices because they use harmful chemicals without professional equipment, and/or lack proper insurance and expertise. Usually, they damage your property or do unsatisfactory work because they cut corners. According to the Better Business Bureau, very low-priced offers and services equate to the most complaints and unresolved issues. Our pricing is competitive while still affordable with the highest quality cleaning service that you will find in the Triangle area!
How Often Should I Have My Home's Exterior Washed?
It depends on a few things - One is how much sunlight that your home receives. Vinyl sided homes tend to accumulate mold and mildew on their shady sides. All structures are susceptible to environmental contaminants and becoming an eyesore over time. We suggest pressure washing your home at least once per year.
Do I Need to Be Home When You're Working on My Property?
No. All that we require is that you close all your windows, clear your driveway, and clear your deck of items (like grills and furniture). You can receive an electronic invoice once we finish and you are satisfied with our work.
Is an Outdoor Water Source Needed?
Yes. Although we hold 275 gallons on our truck, that only lasts for 20 to 30 minutes. As most of our jobs take longer than that, we need to have access to an outdoor water source.
What Are the Dark Stains on My Siding?
Most likely mold as it needs moisture (humidity) to grow. We remove mold with our low-pressure method and commercial grade cleaning chemicals.
Will the Chemicals You Use Because Damage to My House or Plants?
No. Our safe and biodegradable cleaning chemicals will not harm your home or landscape. Over many years of research and the use of various products, we know what works best. As an extra step, we saturate your vegetation before, during, and after the cleaning process to ensure that your plants and home are not damaged.
Will You Remind Us When We Require Service Again?
Yes, all of our customers are added to our reminder list. We notify you through e-mail when it's time for your next service.